Who we are

Providing Value By Solving Business

We believe that we are living in ``The Age of The Customer`` and for any business
to succeed, great customer engagement is key. At ProcessDial we offer our customers the best available service to help them grow their businesses. Our work is evidence of our commitment - in every possible way: in technical competence, quality, customer oriented solutions, dependable advice and the ability to listen.

In everything we do, our team pays keen attention to detect problems, analyze causes, create solutions and objectively evaluate results. In our endeavor to provide the best of the solutions to our customers, we have made strategic business alliances and partnerships with International Companies to bring the Business Solutions to the market locally to Africa.

The expertise in handling large business solutions is due to the wide range of skill sets that is available in all major software related areas. Continuous upgrade of the skills through regular training exercises ensure that the services offered are the best in the industry.

Our Mission

Help businesses save money, time and effort by providing software solutions that increase productivity and efficiency.

Our Vision

To be one of the leading software solutions provider in Zambia, Africa and beyond.

Our core values

Values Determine A Company's
True Culture

Believe In Yourself

If you don't believe in yourself, you will never achieve anything in life.

Self Improvement

Always strive to become the best version of yourself by working on yourself daily.

Dream Big

You have unlimited potential within you and can achieve whatever you want no matter how big it might seem.

Provide Value

The big thing in business and life is to focus on providing more value to people than they expect.


The seed for achievement is integrity. Integrity means honesty and truth. It is the principle that never fails.

Never Give Up

Winners never quit and Quitters never win. Tenacity is of essence if you're gonna achieve anything worthwhile in life.

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    About Us